Online Graduate Certificate in Human Capital Leadership

This course evaluates techniques for structuring and resolving managerial problems in organizations. The main managerial/educational tool used in the course is the business model canvas, which is a contemporary approach to identifying and creating a functional business/management plan in an organizational context. Topics include an examination of organizational theories, organizational framing, metaphorical analysis, systems theory, and organizational diagnosis.

Required first course in the Management program. This course will provide a framework for assessing individual and group behaviors in organizational settings. The primary emphasis will be on developing practical administrative/managerial skills in improving employee performance.

This course examines the variables involved in crisis planning, communication, and management. To do so, we must consider the organization's vulnerabilities, the environment in which it thrives, the stakeholders who can influence its operation and the strategies best suited to maintaining or enhancing its reputation. The media plays a crucial role in crisis management, and we will discuss this factor throughout the course. We will consider how the media acts as a catalyst as well as an intermediary in this process. Some of the questions that will arise will be: Is the relationship inherently antagonistic? Should it be? By the conclusion of the course, participants should have developed a deeper understanding of the range of crises facing organizations, an enhanced appreciation of communication tactics that can be brought to bear in such situations and a greater familiarity with the historical antecedents of current crises.

This course covers the elements of contemporary leadership and delineates the principles that are important in the development of a leader for the 21st century. Discussion of the role and function of leadership will include an in-depth analysis and study of needs impacting individuals, organizations and society. The course provides students with a set of leadership skills and competencies on which to build a unique model for effective leadership that can be tested over time.

This course utilizes an experiential format to focus on a variety of concepts and practices associated with developing and managing an effective team. As such, students will engage with classmates in virtual groups for much of the classwork. Students will have the opportunity to evaluate the different approaches to management, motivation, and performance, along with some barriers to effective team efforts.

Given the corporate scandals of the past, why do we continue to have unethical behavior in organizations? This course addresses the ethical dimensions of leadership with a particular focus on the processes used to raise and resolve ethical dilemmas and conflicts in organizational settings. Students will have the opportunity to explore (1) why some employees may see "gray" versus "black and white" when making a business decision and (2) evaluate internal and external factors which influence and produce deviant behavior in the work environment. Policies, cultures, values and codes of conduct established by various organizations and industry groups will be critically examined.